- All unwanted items must be returned within 28 days.
- The return period starts from the delivery date of your parcel & we must receive it back within the 28-day period.
- Items must be unused, in original packaging, and with the tags attached.
- Failure to adhere to these conditions will result in either the item being sent back to you or a credit note raised
(depending on the condition of return)
- If you have received FREE DELIVERY for your order and your return takes you under our free delivery threshold, we will deduct a £3.99 return fee from your order.
All of these items are not eligible for a refund
- Pre-order items cannot be returned as these have been specifically ordered for you.
- Pre-order deposits are non-refundable.
- Hair accessories due to health & safety.
- Socks that have been removed from the packaging.