Petrol Rice Knitted Jacket & Leggings

Additional information

Product Details

Composition: 100% dralon acrylic
Fit: true to size (recommend sizing up!- see size guide)
– Available in other colours

Delivery

Standard UK (2-3 business days)

• FREE for orders to UK when you spend £50+
• £3.50 for orders under £50
• Orders will be delivered Monday to Saturday (excluding bank or public holidays)
• Full tracking details with SMS /e-mail notifications
• 2 to 4 hour delivery window

UK Express (1-2 business days)

• £4.50
• Free standard delivery when you spend £50+
• Delivery aim is next working day
• Orders will be delivered Monday to Saturday (excluding bank or public holidays)
• Full tracking details with SMS /e-mail notifications
• 2 to 4 hour delivery window

International Delivery (Post Brexit)

EU countries:

•Europe standard 5-7 working days

•From £7.00

•Shipping based on weight (calculated on cart)

•VAT inclusive on orders in line with EU standard rates

•Tracking Provided (cross country tracking once package has left the UK)

•No import Fee (We will cover your import cost)

• Free Shipping on orders over £250

Worldwide (Selected countries):

•worldwide standard 7-10 working days

•From £7.10

•Shipping based on weight (calculated on cart)

•Tracking Provided (cross country tracking once package has left the UK)

•No import Fee (We will cover your import cost)

•Free Shipping on orders over £250

•We only ship worldwide: Australia, United States (US), Canada, Ukraine, Switzerland.

COVID-19 INTERNATIONAL UPDATE:

Please be aware due to the current Covid-19 pandemic there have been reported delays with postage services globally. We understand this can be frustrating waiting a little longer than usual for your items. All postage companies globally are working very hard to assure safe and accurate deliveries.

We advise to allow additional time for your parcels to arrive. Please see current estimated delivery times per country.

•USA: 21-25 days

•Canada: 21-25 days

•Spain: 14 days

•Ireland (republic): 7-10 days

•France: 7-10 days

•Other mainland EU: 7-12 days

*Please note any orders placed after 2pm (GMT) will be despatched the next working day.
** Please allow up to 48 hours for your order to be processed during busy & unprecedented times.

Returns & Exchanges

Please see our returns page for full info: Visit Returns Page

» We offer a 30 day refund on all full priced items.

» 14 days to return sale items for a refund, if items arrive back later than 14 days after invoice a credit note will be issued.

» The return postage cost remains your responsibility.

Want to get in touch? We would love to hear from you. Whether you have a question regarding an item, sizing, price or want to share your experience then get in touch. One of our helpfull team will aim to reply to you within 24 hours. Please be aware during busy periods there may be a short delay. Either E-mail us or fill in our online contact form.

YOU CAN CALL OUR CUSTOMER CARE TEAM ON:

01442 894981

OUR PHONE SUPPORT IS CURRENTLY LIMITED DUE TO COVID-19 AND HAVE REDUCED STAFFING. IF YOU CAN NOT GET THROUGH TO AN ADVISOR, PLEASE LEAVE A MESSAGE WITH YOUR NAME, NUMBER & A BRIEF MESSAGE AND ONE OF OUR TEAM WILL RETURN YOUR CALL ASAP.

OUR CURRENT PHONE LINE HOURS ARE:

MONDAY: 10AM – 1PM

TUESDAY: 10AM – 1PM

WEDNESDAY: 10AM – 1PM

THURSDAY: 10AM – 1PM

FRIDAY: 10AM – 1PM

*Our phone line is a UK local number. Call charges may apply based on your network or country. Please seek bill payers permission before placing your call with us. Calls may be recorded for training & quality purposes*

Email us: Customerservices@lovelully.com