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Product code: J2067 Categories: Boys, Boys Clothing Sale, Boys Fashion, Boys Knitwear, End Of Season Sale, Juliana£29.00 £19.00
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Boy’s gorgeous jumper & bloomers from Spanish brand; Juliana. Featuring a navy knitted jumper with an owl motif to the front & tartan peter pan collar, finished with grey tartan bloomer shorts.
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Product Details
Delivery
Returns & Exchanges
Size guide
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Product Details
Composition: jumper (100% dralon acrylic) bloomers (50% cotton & 50% polyester)
Fit: smaller fit (recommend sizing up!- see size guide)
– Matching items available
Delivery
UK Tracked 48 (2-3 business days)
- FREE for orders to UK over £75
- £3.50 for orders under £75
- Orders will be delivered Monday to Saturday (excluding bank or public holidays)
- Full tracking details with SMS /e-mail notifications
- 2 to 4 hour delivery window
UK Tracked 24 (1-2 business days)
- FREE for orders to UK over £75
- £4.50 for orders under £75
- Delivery aim is next working day
- Orders will be delivered Monday to Saturday (excluding bank or public holidays)
- Full tracking details with SMS /e-mail notifications
- 2 to 4 hour delivery window
International Delivery
- Europe £8.50 estimated between 3 to 5 working days.
- Worldwide £9.50 estimated between 5 to 7 working days
- Orders will be delivered Monday to Friday (excluding bank or public holidays)
- Tracked service
*Please note any orders placed after 2pm (GMT) will be despatched the next working day.
** Please allow up to 48 hours for your order to be processed during busy & unprecedented times.
Returns & Exchanges
We understand that from time to time, our items are just not right for your little one/s, that’s why we offer an easy squabble free 30 days return policy.
If you need to request a refund, please contact us here. Ensure you include your full name, order number and the reason for return.
DOWNLOAD & PRINT REFUND / EXCHANGE FORM
Please note: sale/discounted items must be returned within 14 days of invoice (purchase date)
Please ensure that the item/s you wish to return are in line with our returns policy:
– Items must be returned within 30 days of invoice (purchase date)
– Items must be in an unused & re-saleable condition with all tags attached.
– Items must be odour free (cigarettes, damp etc)
Any items sent to us outside of the 30 days, will not be refunded or exchanged. If the customer would like the item returned to them this will be at senders cost.
We recommend inspecting all of the item/s in your order upon receipt (even when purchasing for a baby that may not be born yet) to ensure any returns or credits that need to be processed can be done in the allocated time frame. In the unlikely event that items may be missing from your order, please contact one of the Customer Support Team within 7 days of receipt to ensure this can be rectified. Any items deemed missing after this time cannot be investigated.
The following items cannot be returned due to hygiene reasons:
– Underwear
– Swimwear
– Socks & Tights
– Hair Accessories
All return costs are the responsibility of the customer and no shipping fee will be refunded. Any items that are returned after these period times, will be provided with a credit note. We advise that all returns are sent via a secure postage option, so that in the unlikely event that it is lost you are covered. We cannot take any liability for any missing parcels.
Gift Cards
Gift card purchases are non refundable & cannot be exchanged for cash value. All of our Gift cards are valid for 12 months from the purchase date and these cannot be extended,
Please note: items purchased using gift cards are exchange only.
Buy Now Pay Later (Clearpay & Klarna)
Please follow the above refund process, and we will credit this amount to your Clearpay/Klarna account and your payment dates (if applicable) will be adjusted accordingly.
Exchanges
We advise you to arrange a return of the unsuitable size, and re-order the correct size via our site. Once we have received your return this will be processed as above. Please note you will be responsible for the return postage cost of the exchange unless the item is faulty/damaged, however we will cover the re-postage to you.
| Label | Height (cm) | Weight (lbs) |
|---|---|---|
|
3-5 LB |
- |
Up to 2.3kg (5lbs) |
|
5-8 LB |
- |
Up to 3.6kg (8lbs) |
|
Newborn | First size |
- |
Up to 4.5kg (9.9lbs) |
|
0-3 | 3 months |
- |
Up to 6.5kg (14.3lbs) |
|
3-6 | 6 months |
62-68cm |
Up to 8kg (17.6lbs) |
|
6-12 | 12 months |
68-80cm |
Up to 10kg (23lbs) |
|
12-18 | 18 months |
80-86cm |
Up to 11kg (25.5lbs) |
|
18-24 | 24 months |
86-92cm |
- |
|
24 months | 2 years |
92-98cm |
- |
|
36 months | 3 years |
98cm-104cm |
- |
Want to get in touch? We would love to hear from you. Whether you have a question regarding an item, sizing, price or want to share your experience then get in touch. One of our helpfull team will aim to reply to you within 24 hours. Please be aware during busy periods there may be a short delay. Either E-mail us or fill in our online contact form.
YOU CAN CALL OUR CUSTOMER CARE TEAM ON:
01442 894981
OUR PHONE SUPPORT IS CURRENTLY LIMITED DUE TO COVID-19 AND HAVE REDUCED STAFFING. IF YOU CAN NOT GET THROUGH TO AN ADVISOR, PLEASE LEAVE A MESSAGE WITH YOUR NAME, NUMBER & A BRIEF MESSAGE AND ONE OF OUR TEAM WILL RETURN YOUR CALL ASAP.
OUR CURRENT PHONE LINE HOURS ARE:
MONDAY: 10AM – 1PM
TUESDAY: 10AM – 1PM
WEDNESDAY: 10AM – 1PM
THURSDAY: 10AM – 1PM
FRIDAY: 10AM – 1PM
*Our phone line is a UK local number. Call charges may apply based on your network or country. Please seek bill payers permission before placing your call with us. Calls may be recorded for training & quality purposes*
Email us: Customerservices@lovelully.com
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