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Customerservices@lovelully.com
Common queries answered

Frequently asked Questions

We offer different delivery options for UK & International. 

UK Tracked 48 usually takes 3-5 working days.

UK Tracked 24 usually takes 1-2 days.

For international delivery times, please contact our team for a realtime update. 

We offer a 14 day return policy. If you are not happy with your purchase, or need a different size. Please see our returns policy for full details. 

Please contact us as soon as possible if you have made an error with your delivery address. Please be advised, if we have dispatched your order we will be unable to alter the address. Please contact our support team for advice. 

Orders are dispatched using Royal Mail. Each order dispatched will be provided with a tracking link by Royal Mail. Please keep an eye out for an email or SMS from Royal mail with your tracking details. 

Likely chance is, Yes! We do ship worldwide. Please add your items to your cart and proceed to checkout. Your country should be available for delivery. If your country is not available, please contact us so we can support you further. 

Usually! We dispatch orders as one parcel. On the rare occasion an order is split, we will be in contact to inform you of a split dispatch. 

Order Before 2pm Monday – Fri

Same Day Dispatch

Easy 28 days returns

28 days money back guarantee

International Delivery

Worldwide shipping available

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